TasteY

Payment Policy

Welcome to TasteY. This Payment Policy explains how payments are processed when you place orders through our website or mobile application.

1. Accepted Payment Methods

TasteY may accept one or more of the following payment methods:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Digital Wallets
  • Cash on Delivery (COD) (where available)

Available payment methods may vary depending on your location and restaurant.

2. Pricing

All prices displayed on TasteY are provided by our restaurant partners.

The total payable amount may include:

  • Food Item Price
  • Delivery Charges (if applicable)
  • Platform Fees (if applicable)
  • Government Taxes (GST or other applicable taxes)

The final amount will be displayed before you confirm your order.

3. Secure Payments

TasteY uses secure third-party payment gateways to process online payments.

We do not store your complete debit card, credit card, or banking credentials on our servers.

4. Payment Confirmation

An order will be considered confirmed only after:

  • Successful online payment, or
  • Confirmation of a Cash on Delivery (COD) order, where available.

Customers will receive an order confirmation through the TasteY platform, WhatsApp, SMS, email, or other available communication channels.

5. Failed Transactions

If your payment fails:

  • Your order may not be confirmed.
  • If an amount has been debited but the order is not confirmed, the amount will generally be reversed or refunded by your payment provider in accordance with its policies.

If you experience a payment issue, please contact our support team.

6. Refunds

Refunds are processed in accordance with our Refund & Cancellation Policy.

Approved refunds for online payments are typically issued to the original payment method.

Processing times may vary depending on your bank or payment service provider.

7. Cash on Delivery (COD)

Cash on Delivery is available only in selected service areas and for eligible orders.

TasteY reserves the right to limit or disable COD for certain users, locations, restaurants, or order values.

8. Incorrect Payments

If you believe you have been charged incorrectly, please contact us promptly with:

  • Order ID
  • Payment Reference Number
  • Date and Time of Payment
  • Amount Paid

We will investigate the matter and respond within a reasonable timeframe.

9. Fraud Prevention

TasteY reserves the right to:

  • Cancel suspicious transactions.
  • Request identity verification when necessary.
  • Refuse service in cases of suspected fraud, misuse, or unauthorized payment activity.

10. Changes to Payment Policy

TasteY may update this Payment Policy from time to time.

The latest version will always be available on our website.

11. Contact Us

If you have any questions regarding this Payment Policy, please contact us:

TasteY

🌐 Website: www.tastey.in

📧 Email: tastey.app@gmail.com

📞 Phone: +91 9907448801

📍 Currently Serving: Contai, Tamluk, Haldia, Midnapore, Kharagpur, and Ghatal West Bengal.

🚀 Expanding Across: West Bengal, India